Shipping
Free Shipping!
We are happy to offer FREE standard shipping on domestic orders over $70 delivering to Australia, via Australia Post. Free shipping will automatically be applied to orders that are over $70, before taxes and after discounts are applied.
Processing Time:
Please allow 2–3 working days for us to process and fulfil your order, before it is shipped. We are constantly making fresh product, in small batches to ensure quality and freshness, so sometimes we are low on stock and want to be able to send you the freshest possible product which may have been made in one of those days it takes to process your order – if we do have your required products fresh and available, your order will be fulfilled and dispatched earlier where possible.
We do ask that you acknowledge the 2–3 day processing time when planning to order, so please take this into account when placing an order as a gift or for time-sensitive deliveries. Even when placing an order with the express delivery option, we still require time to process your order.
Holiday Processing Time:
During the Holiday Periods (November–December) please allow for up to an additional 5 business days for processing. We see higher than average order volumes during this period each year, and ask for your patience with us as our team work to fulfil your orders in a timely manner.
Make the most of your Shipping
Shipping rates are calculated based off of the total weight of your order, as most of our products are so light (such as individual bags which are 9g) it can be worthwhile to add a few extra to make the most out of the delivery fee – especially for international orders. We use Australia Post to send all of our orders. You can find more information about their services and calculate precise delivery-estimates for international deliveries here.
We currently ship our products within Australia as well as to select international countries. See the full list with delivery estimates below.
Australia
2-8 business days with Standard Delivery. (depending on location)
1-4 business days with Express Delivery. (depending on location)
Orders placed with Express Delivery going to metro NSW & VIC will typically arrive next day, after they are shipped (1 business day).
International Countries
7-20 business days
New Zealand |
Japan |
United States Canada |
United Kingdom Ireland |
Switzerland |